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Please let us know about your experience by providing your feedback in the form below.
If you are providing feedback on behalf of someone else (including a family member), we will contact the person who received care to obtain their consent before proceeding. This helps protect their privacy and keep their information confidential.
We want to give you the best care. If you are unhappy, please tell us. We will listen and try to fix the problem within 90 days.
We will be fair and kind.
We will keep your information private.
Making a complaint will not affect your future dental care.
Online: Fill out the form below.
Email: Write to quality@dhsv.org.au.
Post: Send a letter to GPO Box 1273L, Melbourne VIC 3001.
Phone: If you need help, call us on (03) 9341 1000.
If we cannot fix the problem, you can contact the Health Complaints Commissioner (HCC).
The HCC is a free and private service. They do not work for the hospital.
Call: 1300 582 113
Website: www.hcc.vic.gov.au
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